As Research Vice President for IDC’s Worldwide and US Public Safety practice, Dr. Alison Brooks focuses on public safety and first responder research and advisory services, with a specialization in Smart Cities and Communities. Dr. Brooks’ research provides detailed analysis on the digital transformation of public safety and first responders, covering topics such as digital evidence management, integrated physical security solutions, intelligence-led policing, advanced analytics, video surveillance and visualization, first responder communications and alternative policing frameworks. Dr. Brooks has held a number of positions with IDC over the past 16 years, previously working as IDC Canada’s Director of public sector research.
Ms. Brooks has spent the past 16 years with IDC carving a niche specialization in the role of IT in public safety focusing on digital evidence management in the cloud, Next-Generation 9-1-1, law enforcement information management and tri-service interoperability. Prior to joining IDC Government Insights, Ms. Brooks worked with the province of Ontario's Ministry of Government Services, advancing two of the government's I&IT initiatives. Previous to that, while consulting for Capgemini, she collaborated with a major bank on the design of a customer-focused information technology strategy, including a CRM implementation and has had experience implementing ERP for a leading, global biotechnology company.