Garfield Swaby is the The New York Public Library’s Vice President of Information Technology, responsible for the planning, implementation, operation, and stewardship of Library technology systems and services. These include the staff and public computers, the digital and digital repository infrastructures, cybersecurity, networking, and telecommunications services, on-premise and cloud data centers, cloud platforms and related technology infrastructure, workforce applications and administrative systems.Garfield's tenure has been characterized by a solidifying of traditional IT operations, transformative innovation and partnership-based service delivery. Some of Swaby’s most notable accomplishments include automating all critical paper-based processes across the Library, incorporating AI & machine learning, securing credit card industry compliance for the Library & maturing its cybersecurity operations, and enabling the relatively smooth transitions for staff and Library operations into the pandemic lockdown and back to the "new normal." Garfield's team is presently conducting a CBRS pilot at five NYPL library locations in the Bronx, Manhattan and Staten Island. Using library cards, seventy five patrons have borrowed lending kits - that include Chromebooks and customer premises equipment - and are accessing the internet at broadband speeds.